General

1. How do I reserve the service?

You must reserve the service through our website. Select the package you need, then complete the order form and submit your payment. BlueBox will contact you within 24 hrs. to confirm your reservation.

2. When should I book the service?

As soon as possible. Space is limited and we will fill up in a short period of time.

3. When do you pick up and deliver?

BlueBox will facilitate pick-up and delivery from 9AM to 5PM during scheduled dates, or in accordance with the Naval Academies policies and procedures. Please allow a 3-hour delivery window when your storage is returned after the summer blocks.

4. Are the boxes stored in a secure and climate-controlled facility?

Yes, conveniently located near the yard.

5. What if I arrive on campus earlier than the main delivery date?

If you know your early arrival date, prior to moving out, simply put it on your box. We also understand that the Navy can change your schedule unexpectedly. We will work with you to accommodate the changes. There could be a special delivery fee of $50 for this service but we are here to work with you.

Payment

1. What methods of payment do you accept?

We accept Visa, Mastercard and American Express through our website. We use Square as our merchant account and Square gives you superior safety and reliability in your transaction.

2. When is payment due?

Payment in full is due when you sign up. Space is limited and signing up now reserves your place now.

3. What about refunds?

BlueBox will offer a full refund within 72 hours of payment for service. After 72 hours, BlueBox will charge a $60.00 fee per order if service is canceled. Fees are charged due to our manufacturing and labor costs for the storage boxes.

Storage

1. What is the length of service?

Our commitment is to provide service from pick up date thru the start of the Fall semester. We have received several inquiries about storage beyond the start of the Fall semester. Once we have determined how many Midshipmen are interested in longer term storage, we will add the service to our website.

2. What if I do not return to school and need my storage sent to me?

BlueBox will arrange for your shipper to pick up your boxes at our storage facility in Annapolis. There is a $75 fee for us to pull your boxes out of storage and arrange the “hand off”. Customer must pay all shipping charges to their shipper directly.

4. Can I use any type of box or container?

BlueBox will only provide storage to customers who pack in our storage-boxes. Our storage boxes have added structural strength and support bases. (They’re like Bionic Men: Bigger & Stronger, but not Fast).

5. I only have the need for 1 storage box.

Unfortunately, we do not offer 1 storage box. We only pick up and deliver to one customer and orders must be under one name.

6. Special Dates

Any deviation from the dates will provide will add an extra service fee of $75.00 to your total. We are able to keep our fees low by servicing the entire yard on the days listed, any other days involved extra costs to the service.

Privacy Statement

We collect information from you when you register for service, join our mailing list, or fill out a form.

When ordering or registering on our site, as appropriate, you may be asked to enter your name, email address and contact information.

What do we use your information for? Any of the information we collect from you may be used in one of the following ways: To personalize your experience. Your information helps us to better respond to your needs. To improve our website. We continually strive to improve our website and our storage service based on the feedback we receive from you. To improve customer service. Your information helps us to more effectively respond to your customer service requests and support needs. To process transactions. Your information, whether public, or private, will not be sold, exchanged, or transferred, or given to any other company for any reason whatsoever, without your consent other than the expressed purpose of performing the provided services. To send emails. The email address you provide may be used to send you information and updates to your service order, in addition to receiving occasional company news, updates, service related, product information, etc.

Note: If at any time you would like to unsubscribe from receiving future emails, you may request an op-out by email. How do we protect your information? We implement a variety of measures to maintain the safety of your personal information. Do we use cookies? We do not use cookies. Information disclosed to outside parties. BlueBox does not sell, trade, or otherwise transfer to outside parties your personally identifiable information. This does not include trusted affiliates, alliance partnerships and third parties, who assist us in operating our website, conducting our business, or servicing you, so as long as those parties, agree to keep your information confidential. We may also release your information, when we believe release is appropriate to comply with the law, enforce our website policies, protect ours, or others rights, property, or safety. Online Privacy Policy. This online privacy policy applies to information collected through our website only. Terms and Conditions Please also visit our Terms and Conditions section establishing the use, disclaimer, and limitations of liability governing the use of our website at: http://www.orangeboxflorida.com Consent:By using our site, you consent to BlueBox privacy policy. Send email to dan@blueboxna.com with questions or concerns in regard to this privacy policy, or website.

Contact BlueBox by phone at 410-703-9069, or email dan@blueboxna.com in regards to purchasing our storage boxes. All Rights Reserved